EXPANSHON | AI Expansion Simplified

AI Expansion Simplified

Get discovered.
Recover the call.
Welcome the customer.

A simpler path to growing your local business. Build trust through reviews, reconnect with missed callers, then give incoming calls an AI receptionist ready to help.

Start where you need help. Expand when you’re ready.

Your business. More connected.
01
Discover

Real experiences. Stronger first impressions.

02
Recover

A missed call becomes a conversation.

03
Reception

From the first hello to the next step.

Reviews → Conversations → BookingsManaged for you
Three focused services. One clear growth path.For established local service businesses.Monthly plans. Room to grow.

The Expanshon path

Meet customers at every step.

First they find you. Then they reach out. Then they need someone to answer. Choose the support that fits today, with the next step already in place.

01 · GET DISCOVERED

Turn good service
into visible trust.

Help more customers see what your business does well through a consistent flow of honest reviews.

  • Review requests after completed jobs or visits
  • One gentle reminder when appropriate
  • New-review monitoring and response support
  • Monthly review activity summary
The goal: a stronger reputation when customers compare.
02 · RECOVER MISSED CALLS

Keep the conversation
from ending.

When a call goes unanswered, a timely text gives the caller a way to reconnect or take the next step.

  • Automatic text back after eligible missed calls
  • A booking link or clear callback option
  • Notifications so your team can follow up
  • Recovered-conversation reporting
The goal: fewer enquiries left without a response.
03 · HANDLE INCOMING CALLS

A helpful hello.
Even when you’re busy.

An AI receptionist welcomes callers, answers approved questions and helps them book or reach your team.

  • After-hours, overflow or primary call answering
  • Approved FAQs and enquiry capture
  • Booking with a supported calendar
  • Human handoff and fallback routing
The goal: a clear next step for more callers.

Simple for your customers

Helpful at the moment
it matters.

Keep the interaction personal, whether you’re asking about a completed job or responding to an enquiry.

Illustrative messages below. Your wording, timing and customer permissions are agreed during setup.

After a completed job · Review request
Thanks for choosing us, Sam. Would you share your experience in a Google review? Your honest feedback helps other customers choose.
After an unanswered call · Text back
Hi, thanks for calling Oak & Co. Sorry we missed you. What can we help with? You can reply here or request a time for us to call back.

Example only. Replies are handled by your team unless a separate conversation workflow is agreed.

Managed, from setup onward

You run the business.
We keep the system working.

We configure your workflows, test the customer experience and monitor the agreed service. You get clear reporting and one point of contact.

Built for businesses with customers to serve, enquiries to capture and a team that wants more time back.

  1. 1

    Choose your starting point

    We review your current reviews, customer flow, phone setup and booking process. Start with the plan that solves a real gap.

  2. 2

    Connect, configure and test

    We agree access, messaging, routing and escalation. You review the setup before customer-facing workflows go live.

  3. 3

    Measure and expand

    Review activity, recovered conversations and receptionist outcomes show what’s happening. Upgrade when the next stage makes sense.

Your Expanshon plans

One step today.
A clear path forward.

Each plan builds on the previous one. Start with reviews or choose the complete front desk from day one.

01 · BUILD TRUST

Discover

Make your customer experiences easier to discover.

$199 USD / month

Plus $199 one-time setup

  • Review request workflow
  • One appropriate follow-up reminder
  • Google review monitoring
  • Response drafts and approved replies
  • Monthly review activity report
  • Workflow monitoring and maintenance
Start with Discover ↗
03 · COMPLETE FRONT DESK

Reception

Bring reviews, call recovery and AI call answering together.

$599 USD / month

Plus $499 one-time setup

  • Everything in Recover
  • Inbound AI receptionist
  • Approved FAQs and lead qualification
  • Booking into one supported calendar
  • Human handoff and fallback routing
  • Monthly call review and tuning
Choose Reception ↗

Prices are per location in USD. Monthly service and setup are paid upfront after scope is agreed. Telephone numbers, SMS, call usage, carrier/registration fees and applicable taxes are additional and itemized in your quote. AI processing is included in Reception for the agreed use, subject to the service’s fair-use limits. No unlimited-usage promise. We confirm country, number and integration support before you pay.

A defined, manageable scope

One location and Google Business Profile; Recover and Reception include one business phone line. Reception includes one supported calendar and an agreed language. Each plan includes one monthly batch of minor wording or settings changes. Extra locations, custom integrations and major rebuilds are quoted separately.

Clear payment terms

Monthly billing, with no annual commitment. Cancel before your next billing date to stop renewal; the current paid month continues. Upgrades and any additional setup are agreed in writing before billing. Start dates depend on access, verification and integration readiness.

Before you begin

Simple questions.
Clear answers.

Do I need to start with Discover?

No. The plans describe a growth path, not a required waiting period. Choose Recover or Reception immediately if that is where your business needs support.

Will reviews guarantee better Google rankings?

No. Consistent, genuine reviews help prospective customers assess your business, but rankings and sales depend on several factors. We report review activity without promising a ranking, a rating or a fixed number of new customers.

How do you request reviews?

We connect an agreed source of completed jobs or visits, then send appropriately timed requests to eligible customers with the necessary permissions. We invite honest feedback without incentives or filtering customers by whether their experience was positive.

Who replies after a missed-call text?

Your team handles the conversation and callbacks. Recover sends the initial text, provides the agreed booking or callback option, and alerts your team. An ongoing AI text conversation is outside this plan unless separately agreed.

Can I keep my existing business number?

Often, but it depends on your country, provider and current setup. We check forwarding, routing or porting options and messaging eligibility before confirming your quote. We do not change your live routing until the agreed setup has been tested.

Can the AI receptionist answer all my calls?

It can be configured as your primary inbound answering point, or for overflow and after hours. It handles the approved tasks and routes exceptions to your team or a callback process. Call connection and availability depend on the phone service. We do not promise that every call will be answered or every issue resolved.

How do AI answering and missed-call texts work together?

Texts act as a fallback for eligible unanswered calls. Calls successfully answered by the AI do not also need a missed-call text. We test the routing and repeated-call behavior to keep the experience coherent.

What happens when a caller needs a person?

We agree transfer destinations, business hours and fallback instructions during setup. If a transfer cannot connect, the receptionist can capture callback details. The service does not provide emergency response or professional advice.

What is included in the monthly price?

The listed workflows, maintenance, reporting and agreed minor changes. Phone, messaging and other listed usage fees are additional. We provide the rates, expected usage and any spending controls before launch. We can set up only supported countries, numbers, calendars and languages.

Is there a working demo or instant checkout?

Contact us to discuss a demonstration tailored to your workflow. We first confirm technical fit and the written scope, then arrange invoicing and payment. This page does not collect payments or card details.

Your next step

Let’s find your
starting point.

Tell us about your business and the part of the customer journey you want to improve. We’ll confirm fit, scope and the next step.

  • 01 · Make your reputation more visible
  • 02 · Reconnect with missed callers
  • 03 · Give incoming calls a helpful first response

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